TWO MFA Error: "There was a problem redirecting you to the MFA service"

Error

Causa: no se entró un número de teléfono válido. Solución:

Entre a support.taxwise.com → Log in. ⚠️ Desde el 21-sep-2026 primero escoja TaxWise (Sign in with your Client ID) → Continue.
Entre como Admin (Client ID + Username + contraseña + «No soy un robot»).
Manage Users → Edit (Admin).
Escribe el celular en Mobile.
Marca Use as 2-step verification + como preferido.

Si el teléfono está bien y sigue el error: habilita 2-Step en TWO 2023 (twonline-23.taxwise.com) o en el Solution Center. (KB 000283192)

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🇺🇸 TWO MFA Error: "There was a problem redirecting you to the MFA service"

Cause: no valid phone number was entered. Fix:

Go to support.taxwise.com → Log in. ⚠️ Since Sep 21, 2026, first choose TaxWise (Sign in with your Client ID) → Continue.
Log in as Admin (Client ID + Username + password + “I'm not a robot”).
Manage Users → Edit (Admin).
Type the cell number under Mobile.
Check Use as 2-step verification and set it as preferred.

If the phone is correct and the error continues: enable 2-Step in TWO 2023 (twonline-23.taxwise.com) or in the Solution Center. (KB 000283192)

🔑 Asked to log in? How to log in to the Support Site →